RESUMPTION OF FACE TO FACE DENTAL SERVICES

Dear All
As many of you may already know, the Government and NHS has announced that face to face dental services can resume on June 8th.
Initially it will not be a return back to “normal” as such. We are drawing together protocols in place that ensure strict infection control measures and a need to conform with social distancing measures in order to protect our patients, our staff and the general public.
Since we were asked to stop face to face consultations at the end of March, we have had to manage over 500 emergency patients. Although we would love to see you all in the first week of opening, the new normal will have a significant impact on the number of patients we can see in a day. I appreciate any dental issue is horrendous and urgent to the person that is suffering, but we will have to prioritize patients based on need as we see fit. These are difficult decisions we have to make and I sincerely ask you for your understanding in these matters.
We will also be contacting patients who were mid treatment before the lock down started, so we can complete the treatment for them. It is likely that routine check ups have to be postponed until we can clear the back log of patients in need.
Please do not call us, we will begin to contact you as soon as we can.
We are still awaiting more information from the NHS and the government on more specific detail on how we get back to work, and as we know more I will update you all.
I would like to thank you all for your understanding and patience during this very difficult time. I would appreciate if you could share this with family and friends who may be clients of ours and also to like our Facebook page so you can keep up with updates. We hope to be back up and running to look after you and your families once again.
Stay Safe.
Dr Fezaan Gatrad